The coach is committed to respecting the dignity of every human being.
They accept the differences of each individual and do not show favoritism towards any of their clients. The coach's primary responsibility is to provide the best service to the client and make every effort to help them achieve the predefined goals set during the action plan.
However, the coach has a duty of means but not of results. They commit to doing everything within their capabilities but are not responsible for the client's outcome. The client must take responsibility for making the necessary efforts and doing the work required to achieve their goal.
The coach guarantees that their level of expertise and knowledge allows them to meet the client's needs.
1 - Competence
They commit to evolving their practice and constantly improving their level of competence by regularly attending appropriate training courses and participating in trade shows, events, conferences, or other professional activities.
They maintain a relationship with one or more reference mentors that allows them to regularly assess their skills and ensure their development.
2 - Environment
The coach ensures that the client's expectations are taken into account and that the client understands how the professional will address their expectations.
They aim to create a conducive environment for the client's learning.
3 - Limits of Competence
The coach commits to working within the limits of their competence and acknowledging situations where the client's needs may exceed their expertise.
In such cases, they commit to referring the client to a more suitable professional, such as a coach with more experience in the relevant field, a psychotherapist, a doctor, or a lawyer.
4 - Integrity
The coach respects the confidentiality of their clients.
However, the coach may breach confidentiality if they believe there is evidence of serious harm to the client or third parties that would result from not disclosing the information (psychiatric or legal framework).
They operate within the legal framework and in no way encourage dishonest, unethical, unprofessional, or discriminatory conduct, nor do they provide assistance or support to individuals engaged in such practices.
5 - Professionalism
The coach meets the client's needs for learning or development in accordance with the program planned within the coaching relationship and as outlined in the action plan and contract.
They do not exploit the client in any way, financially, sexually, or professionally within the established relationship.
They commit to fulfilling their professional responsibilities even after the coaching contract is completed, including:
Respecting the confidentiality of client-related information and what has been shared during sessions.
Providing necessary follow-up as agreed upon beforehand, if needed.
Showing respect towards other professionals in their field.
Not appropriating the work of others as their own.
Ensuring that any statements made in their practice are truthful and verifiable.